Refund Policy

Refund Policy Overview

At Indian Tech Crew, we strive to provide the highest quality development services. This refund policy outlines the conditions under which refunds may be issued.

Project Initiation Refunds

• Full refund available within 7 days if project hasn't started
• 50% refund if project is in initial planning phase (within first 14 days)
• Administrative fee may apply for refund processing

Ongoing Project Refunds

For projects in progress:

• Refunds are prorated based on work completed
• Unused development hours will be refunded
• Completed and delivered work is non-refundable

Non-Refundable Items

The following are not eligible for refunds:

• Completed and delivered development work
• Third-party services or licenses purchased
• Project planning and documentation
• Training and consultation hours used

Refund Process

To request a refund:

1. Submit a written refund request to refunds@indiantechcrew.com
2. Include your project details and reason for refund
3. Our team will review your request within 3 business days
4. If approved, refunds are processed within 5-7 business days

Quality Guarantee

We stand behind our work quality:

• Bug fixes are provided free of charge for 30 days after delivery
• Major issues affecting functionality may qualify for partial refunds
• Code quality issues will be addressed at no additional cost

Dispute Resolution

In case of disputes:

• We will work with you to resolve any issues
• Independent code review can be arranged if necessary
• Mediation services available for complex disputes

Contact Information

For refund-related inquiries:

Email: refunds@indiantechcrew.com
Phone: 1-800-XXX-XXXX